Privacy Policy

This Privacy Policy describes how Pizza Ranch ("we," "us," "our," or "the Company") collects, uses, discloses, and protects your personal information when you visit our website at ranchpizza-eat.click, place orders, interact with our services, or otherwise engage with us. We are committed to protecting your privacy and handling your personal data in a transparent, responsible, and lawful manner.

Please read this Privacy Policy carefully. By accessing or using our website, placing an order, or otherwise interacting with us, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue your use of our website and services immediately.

This Privacy Policy applies to all users of our website and services located in the United States. Where applicable, we comply with relevant federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act), as enforced by the Federal Trade Commission.

1. Information We Collect

We collect various categories of personal information in connection with your use of our website and services. The types of information we collect depend on how you interact with us.

1.1 Personal Identification Information

When you create an account, place an order, make a reservation, sign up for our newsletter, participate in promotions, or otherwise contact us, we may collect the following personal identification information:

• Full name
• Email address
• Phone number
• Billing and delivery address (street address, city, state, ZIP code)
• Username and password (for account holders)
• Date of birth (for age verification and birthday promotions)
• Payment information, including credit/debit card details (processed securely through our payment processors)
• Order history and food preferences
• Dietary restrictions or preferences you voluntarily provide

1.2 Usage Data and Activity Information

When you visit our website, we automatically collect certain technical and behavioral data about your interaction with our site, including:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Date and time of your visit
• Referring URL (the page you came from before visiting our site)
• Clickstream data and navigation paths through our website
• Search queries entered on our website
• Items added to or removed from your cart
• Order completion or abandonment data

1.3 Device Information

We may collect information about the device you use to access our website, including:

• Device type (desktop, laptop, tablet, smartphone)
• Operating system and version
• Unique device identifiers
• Mobile network information
• Screen resolution and display settings
• Hardware configuration details relevant to website performance

1.4 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect data about your behavior on our website. This may include session identifiers, preference settings, browsing activity, and advertising interaction data. For detailed information about our use of cookies, please refer to Section 7 of this Privacy Policy and our dedicated Cookie Policy.

1.5 Location Data

With your consent, we may collect your general or precise geographic location to help you find the nearest Pizza Ranch location, provide accurate delivery estimates, and tailor content to your area. You may disable location sharing through your browser or device settings at any time.

1.6 Communications Data

If you contact us via email, phone, our website contact form, or social media, we may retain records of those communications, including the content of your messages, your contact details, and our responses. This information helps us improve our customer service and respond effectively to your inquiries.

1.7 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you log in using a social media account or interact with our social media content)
• Third-party delivery partners and food ordering platforms
• Analytics and advertising partners
• Publicly available sources
• Marketing data brokers (where permitted by law)

2. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, described in detail below.

2.1 Providing and Managing Services

• Processing your food orders and payments
• Managing your customer account and login credentials
• Coordinating delivery, pickup, or catering arrangements
• Confirming reservations and group orders
• Providing customer support and responding to your inquiries or complaints
• Sending transactional notifications (order confirmations, receipts, delivery updates)

2.2 Improving Our Website and Services

• Analyzing user behavior and website traffic to identify trends and areas for improvement
• Conducting internal research, audits, and quality assurance testing
• Diagnosing technical issues and troubleshooting website errors
• Developing new menu items, features, and services based on customer preferences
• Measuring the effectiveness of our website design and content

2.3 Marketing and Promotional Communications

With your consent where required by law, we may use your information to:

• Send you promotional emails, newsletters, and special offers about Pizza Ranch products and services
• Notify you about new menu items, seasonal promotions, loyalty rewards, and upcoming events
• Personalize the content, advertisements, and offers you see based on your preferences and purchase history
• Conduct surveys, sweepstakes, contests, and other promotional activities
• Display targeted advertisements on third-party platforms and websites

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email, contacting us at [email protected], or adjusting your account preferences.

2.4 Legal and Compliance Purposes

• Complying with applicable federal and state laws, regulations, and legal obligations
• Enforcing our Terms of Service and other agreements
• Detecting, investigating, and preventing fraudulent transactions, unauthorized access, and other illegal activities
• Protecting the rights, property, and safety of Pizza Ranch, our customers, and the public
• Responding to lawful requests from government agencies, law enforcement, and courts

2.5 Business Operations and Administration

• Maintaining accurate business records
• Processing payroll and supplier payments (where employee or vendor data is involved)
• Supporting mergers, acquisitions, asset sales, or other corporate transactions
• Conducting financial reporting and business performance analysis

3. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with trusted third parties in the following circumstances:

3.1 Service Providers and Business Partners

We work with carefully selected third-party service providers who perform functions on our behalf, including:

• Payment processors: To securely process credit card and other payment transactions
• Delivery and logistics partners: To fulfill food delivery orders
• Cloud hosting and IT infrastructure providers: To host and maintain our website and data systems
• Email marketing platforms: To send promotional communications on our behalf
• Analytics providers: To help us understand how users interact with our website (e.g., Google Analytics)
• Customer support software providers: To manage customer inquiries and support tickets
• Advertising networks: To display targeted advertisements

These service providers are contractually obligated to use your information only for the purposes of providing services to us and are prohibited from using your data for their own marketing or other purposes.

3.2 Legal Requirements and Law Enforcement

We may disclose your personal information to law enforcement agencies, regulatory authorities, courts, or other government bodies when we are required to do so by law, subpoena, court order, or similar legal process, or when we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Pizza Ranch
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our website or the public
• Protect against legal liability

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring company or successor entity. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your personal information with other third parties when you have given us your explicit consent to do so, or when you have requested a service that requires such sharing.

3.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other business purposes. This data does not constitute personal information under applicable privacy laws.

4. Data Security

Pizza Ranch takes the security of your personal information seriously. We implement a comprehensive set of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, destruction, or misuse.

4.1 Technical Security Measures

• Encryption: We use Secure Sockets Layer (SSL) / Transport Layer Security (TLS) technology to encrypt data transmitted between your browser and our servers.
• Firewalls: We employ industry-standard firewalls to protect our network infrastructure from unauthorized intrusion.
• Access controls: Access to personal data is restricted to authorized employees and service providers who need it to perform their job functions.
• Password hashing: User account passwords are stored in hashed and salted form and are never stored in plain text.
• Intrusion detection systems: We monitor our systems for suspicious activity and potential security threats.

4.2 Administrative and Physical Security Measures

• Regular employee training on data privacy and security best practices
• Data access logging and auditing
• Vendor security assessments and data processing agreements
• Physical access controls to our servers and data storage facilities
• Incident response procedures in the event of a data breach

4.3 Limitations

While we take all reasonable precautions, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal information. In the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

5. Your Rights and Choices

Depending on your location and applicable law, you may have various rights with respect to your personal information. Pizza Ranch is committed to honoring these rights.

5.1 Right to Access

You have the right to request access to the personal information we hold about you. Upon a verified request, we will provide you with a copy of the personal data we have collected about you, the categories of data, the purposes for which it is processed, and the categories of third parties with whom it has been shared.

5.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. If you maintain an online account with us, you may update certain information directly through your account settings.

5.3 Right to Deletion

You have the right to request deletion of your personal information, subject to certain exceptions permitted by law (such as when retention is required for legal compliance, fraud prevention, or completion of a transaction). We will respond to deletion requests within the timeframes required by applicable law.

5.4 Right to Data Portability

Where applicable, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.

5.5 Right to Opt Out of Sale or Sharing

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to opt out of the "sale" or "sharing" of their personal information for cross-context behavioral advertising purposes. Although we do not sell personal information for monetary consideration, to the extent our use of advertising cookies constitutes "sharing" under California law, you may exercise your opt-out rights by contacting us at [email protected] or through our cookie preference center.

5.6 Right to Limit Use of Sensitive Personal Information

California residents have the right to limit the use and disclosure of sensitive personal information (such as precise geolocation, financial data, and health information) to purposes reasonably necessary to provide requested services.

5.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised your privacy rights, except as permitted by applicable law.

5.8 Right to Withdraw Consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing that occurred prior to the withdrawal.

5.9 How to Exercise Your Rights

To exercise any of the rights described above, please contact us by:

• Email: [email protected]
• Website: ranchpizza-eat.click

We may need to verify your identity before processing your request. We will respond to verified requests within 45 days (or as otherwise required by applicable law). In some cases, we may extend this period by an additional 45 days where necessary, and we will inform you of any such extension.

You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide written proof of authorization, and we may require you to directly verify your identity with us.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods depend on the nature of the data and the purposes for which it was collected.

When your personal information is no longer needed, we will securely delete, destroy, or anonymize it in accordance with our data retention and disposal policies.

7. Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant advertisements. Cookies are small text files stored on your device when you visit our website.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly (e.g., shopping cart, login sessions). These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous statistical information.
• Functionality Cookies: Remember your preferences and personalization settings (e.g., language, location).
• Targeting and Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

7.2 Managing Your Cookie Preferences

You can manage, disable, or delete cookies through your browser settings. Most browsers allow you to refuse new cookies, accept or reject specific cookies, and delete existing cookies. Please note that disabling certain cookies may affect the functionality of our website.

For detailed information about the specific cookies we use, their purposes, and how to manage your preferences, please refer to our full Cookie Policy available on our website at ranchpizza-eat.click.

8. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13, or from minors under the age of 18 for targeted marketing purposes.

If you are under 18 years of age, please do not use our website or provide us with any personal information. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to investigate and delete such information from our records.

Our practices are consistent with the requirements of the Children's Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under the age of 13. We do not direct any of our products or services specifically at children, and we do not knowingly allow children to register for accounts or place orders.

9. International Data Transfers

Pizza Ranch is a United States-based business, and our primary data processing activities take place within the United States. Your personal information is stored on servers located in the United States.

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our website and providing us with your personal information, you acknowledge and consent to the transfer of your data to the United States.

Where we transfer personal data internationally, we implement appropriate safeguards to ensure that your data receives adequate protection in accordance with applicable law. This may include the use of standard contractual clauses, data processing agreements, and other legally recognized transfer mechanisms.

10. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, and other online services that are not owned or controlled by Pizza Ranch. We are not responsible for the privacy practices of these third-party sites, and this Privacy Policy does not apply to them.

We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information. Third-party services linked from our website include, but may not be limited to, social media platforms (Facebook, Instagram, Twitter/X), payment processors, food delivery platforms, and online review sites.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023.

11.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information from California consumers:

• Identifiers (name, email address, IP address, device identifiers)
• Commercial information (purchase records, order history)
• Internet or electronic network activity information (browsing history on our site)
• Geolocation data (general or precise location with consent)
• Inferences drawn from personal information to create a profile

11.2 Categories of Personal Information Disclosed for Business Purposes

We disclose the categories of personal information listed above to our service providers for legitimate business purposes, including payment processing, analytics, customer support, and delivery fulfillment.

11.3 Your CCPA/CPRA Rights

California residents have the right to:

• Know what personal information is collected about them
• Know whether their personal information is sold or disclosed and to whom
• Opt out of the sale or sharing of their personal information
• Access their personal information
• Request deletion of their personal information
• Request correction of inaccurate personal information
• Limit the use of sensitive personal information
• Non-discrimination for exercising CCPA/CPRA rights

11.4 Shine the Light Law

California Civil Code Section 1798.83, known as the "Shine the Light" law, permits California residents to request information regarding the disclosure of personal information to third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please contact us at [email protected].

12. Federal Trade Commission Act Compliance

Pizza Ranch is subject to the jurisdiction of the Federal Trade Commission (FTC) and complies with the FTC Act, which prohibits unfair or deceptive acts or practices in or affecting commerce. Our privacy practices are designed to be fair, transparent, and consistent with representations made in this Privacy Policy. We do not engage in deceptive data collection or use practices.

13. How to File a Complaint

If you have concerns about how Pizza Ranch handles your personal information, we encourage you to contact us first so that we may address your concerns directly. We are committed to resolving privacy complaints in a fair and timely manner.

13.1 Contacting Pizza Ranch

Please send your privacy complaints or concerns to:

We will acknowledge your complaint within 5 business days and endeavor to resolve it within 30 business days.

13.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response to your complaint, or believe that we are not processing your personal information in accordance with applicable law, you have the right to file a complaint with the relevant regulatory authority:

• Federal Trade Commission (FTC): For general consumer privacy complaints in the United States. You can file a complaint at www.ftc.gov or by calling 1-877-382-4357.
• California Privacy Protection Agency (CPPA): For California residents with CCPA/CPRA-related complaints. Visit cppa.ca.gov for more information.
• State Attorney General's Office: Residents of any U.S. state may file consumer protection complaints with their respective state attorney general's office.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or for other operational reasons. When we make changes, we will revise the "Last Updated" date at the top of this policy and post the updated version on our website.

For significant changes that materially affect your rights or how we handle your personal information, we will provide more prominent notice, such as a notification on our website or an email to registered users. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our website or services after any changes to this Privacy Policy are posted constitutes your acceptance of those changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us:

We are dedicated to protecting your privacy and will respond to all privacy-related inquiries as promptly as possible. Our goal is to ensure that you feel informed, confident, and in control of your personal information when interacting with Pizza Ranch.